Most items purchased from sellers listed on Western Cakes & Bakers.com are returnable within the return window, except those that are explicitly identified as not returnable.
General Returns Policy
- Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories is defective, or different from their description on the product detail page on eaglegiftbox.com
- The return will be processed only if:
- it is determined that the product was not damaged while in your possession;
- the product is not different from what was shipped to you;
- The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card, and all the accessories therein).
- Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of the product ordered or incorrect product ordered.
- Products marked as "non-returnable" on the product detail page cannot be returned
- Products may be eligible for replacement only if the same seller has the same item in stock.
- If the replacement request is placed and the seller does not have the same product in stock, we will provide a refund.
